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ANA » Business » User reviews

Class rating 9.0

9.0/10

  • Boarding 10.0
  • Seat for sitting 8.0
  • Seat for sleeping 8.0
  • Service 9.0
  • Entertainment 7.0
  • Food & drink 10.0
  • Punctuality 10.0
  • Baggage 10.0
  • Of course, your ratings vary widely for different classes. Choose one below for full details.

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mikey10 flew ANA Business, on a B777-300ER (247 seats) (27/01/2010 09:47)

Service was professional and prompt throughout the flight. Seats were comfortable with various degrees of recline. When in flat position, the seat is on an angle which is a little strange. Also, the foot rest is a little too short so can be uncomfortable to have your ankles hanging over the edge. Food was fantastic and superbly presented. Offered champagne after take-off and when I asked for a Baileys, the CA brought me an extra (miniature) bottle. Nice touch I thought.

Club ANA in the other direction was not as good (food, level of service etc - perhaps the staff were overrun as it was a completely full flight). I am looking forward to trying their new Business Staggered layout due for release next month along with a redesign in all classes.

Overall:

9.0/10

9.0 more

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